Intechra Health ships all domestic (US) standard and free shipping orders via USPS. Our current order processing time is 1-2 business days. During this processing time, your online order is transmitted to our fulfillment warehouse, carefully inspected and packed by hand, and processed for shipment as quickly as possible.
Please note that orders placed after 1:00PM Eastern Standard Time will begin processing at our fulfillment warehouse the following business day.
Our standard shipping and free shipping options use USPS First Class Mail or Priority Mail (depending on weight). Please allow 3 – 6 business days for delivery.
Intechra Health does ship orders to international addresses, including to APO/FPO addresses. Customs of some countries may put an unexpected delay on the delivery of your order that we will have no control over; please allow extra time for your package to pass through Customs.
International shipping rates for APC will be calculated based on package weight and your international shipping address. Rates will be shown during the checkout process prior to payment.
International shipping requires your order to be processed through customs. Please allow a minimum of 10 business days for delivery. Some International deliveries can take up to 2-4 weeks for delivery.
Intechra Health is not able to deliver products to all countries due to importation regulations. If you do not find your country in the dropdown selection for countries in the checkout form then we are not able to ship to that country.
*Please Note: We at Intechra Health do our best to only offer shipping to countries that accept our products, however importation regulations do change from time to time. If you order products online from intechrahealth.com that are not accepted by Customs in your country and Customs either seizes the products or destroys them, or returns the products to us destroyed, your order can qualify for a refund (shipping charges are non-refundable).
Military APO/FPO Shipping
Intechra Health does ship orders designated for military use to P.O. boxes via USPS. Please note that for military location delivery, in addition to regular delivery time, you will have to wait for the military to forward the package to you.
When indicating your military shipping address, please enter the following information:
- “APO,” “FPO,” “MPO,” “PAL,” “SAM,” or “MOM” will be your “City”
- “AA,” “AE,” or “AP” will be your “State”
- ZIP Code will begin with either 0, 9, or 3
All orders will receive a shipment confirmation email and tracking number. Tracking numbers provided for International orders may or may not provide shipping information once the package has entered international customs.
Receiving Your Order
USPS does not require a signature at the time of delivery and may leave the package at your destination if they deem the area safe. It is up to the discretion of the delivery driver to determine if a signature is required at the time of delivery.
Free shipping via USPS is provided for all purchases of 3 bottles or more (before taxes, if applicable). This free shipping only applies to orders with shipping addresses within the Continental United States.
This Shipping Policy was last updated on January 22, 2019.