At Intechra Health, customer service and satisfaction are extremely important to us. We stand behind the superior quality of our products. We do not, however, expect our products to be equally effective for every person. Although most customers will be satisfied with our products, there will be a minority for whom these products are either not intended or not effective.
We attempt to describe the items offered on the Web Site as accurately as possible; however, we do not warrant that the descriptions or other content on the Web Site are accurate, complete, reliable, current or error-free.
Before Placing Your Order
Prior to placing your order, we recommend that you carefully read the Supplement Facts and Cautions for the product you are interested in purchasing. Persons with pre-existing medical conditions, who are taking prescription medications or who are sensitive to stimulants should not order any of the items offered on the Web Site until your doctor has deemed them suitable and safe for you.
30 Day Money-Back Guarantee
We stand behind our strong commitment to customer satisfaction and the high quality of our products. If a customer is not satisfied with the product(s) they ordered from us, they can contact us for a refund within 30 days after the purchase date. Refund requests should be sent to us by email at firstname.lastname@example.org.
*Please note that shipping charges are non-refundable.
After Your Order Has Been Processed
Once orders have been processed we may not be able to make adjustments or corrections. For this reason, once your order has been received, changes to orders (ie. shipping address corrections) and returns and/or refunds will be considered on a case-by-case basis for any of the following situations, including but not limited to:
- If you provide an incorrect shipping address.
- If you are a foreign customer living outside of the U.S. and customs detains or seizes the product.
- If you don’t receive your order, but your shipment tracking number shows that it was successfully delivered.
Refunds will NOT be provided for the following situation:
- If you refuse delivery.
This Return Policy was last updated on October 31, 2018.